Open Positions

Visitor Services Assistant

TITLE: Visitor Services Assistant

DEPARTMENT: Visitor Services

SUPERVISOR: Manager of Visitor Services

EMPLOYMENT STATUS: Full-time/Non-exempt

PAY: $19 to $21/hour

PRIMARY OBJECTIVE:

The Visitor Services Assistant will provide administrative support for the Visitor Services Department. This position greets guests entering the administrative offices, manages the daily check log, fields phone calls and messages from the Museum’s general phone line and email accounts, provides additional support for the admission desk and museum store, oversees the ordering of staff-wide supplies, and assists the Manager of Visitor Services in maintaining the Museum’s ticketing software.

RESPONSIBILITIES AND DUTIES:

  • Greet guests entering the administrative offices
  • Organizing and inputting incoming financial data.
  • Sort and distributes mail
  • Field phone calls and messages from the Museum’s general phone line and email accounts; drafts written responses or replies by phone or email; responds to regularly occurring requests for information
  • Input event postings that link directly from website to ticketing software
  • Maintain supply inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
  • Maintain orderliness of supply inventory and general surroundings in mailroom, reception area, and within exhibition interactives
  • Perform routine clerical and data entry functions: input attendance logs and reports
  • Assist in covering the Admission Desk and Museum Store
  • Other duties as assigned

SKILLS AND EXPERIENCE:

  • Administrative support experience required
  • Excellent customer service skills and experience
  • Demonstrated ability to work with others and across departments to ensure cooperative relations with staff, volunteers, interns, patrons, subcontractors, and professional colleagues
  • Experience working in museums or other arts related organizations is preferred
  • Experience working with ticketing Point of Sales systems is recommended
  • Is intellectually curious and has problem-solving ability
  • Ability to handle confidential information with discretion and diplomacy
  • Proficiency with Microsoft Office Suite.
  • Ability to take initiative, work independently, and troubleshoot in a fast-paced work environment
  • Excellent organizational skills and an ability to devote attention to a variety of duties and prioritize tasks in a constantly changing environment

INSTITUTIONAL RESPONSIBILITIES:

  • Support the Museum’s mission, goals and objectives and institutional DEAI initiatives.
  • Commit to a positive organizational culture based on mutual respect, cooperation, and openness to other’s perspectives.
  • Remember you are a representative of the Crocker

FISCAL RESPONSIBILITIES:

  • Demonstrate accuracy and thoroughness when dealing with financial tasks
  • Take care to use Crocker resources responsibly

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; use hands for feeling and handling artwork; reach with hands and arms. The employee must occasionally lift and/or move up to 50 lbs.

MANAGERIAL RESPONSIBILITIES:

This position has no supervisory responsibilities.

EQUAL OPPORTUNITY EMPLOYER
Crocker Art Museum is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Apply
Building Use Manager

TITLE: Building Use Manager

DEPARTMENT: Operations

SUPERVISOR: Director of Human Resources

EMPLOYMENT STATUS: Full-time/Non-Exempt

HIRING RANGE: $68,000-$78,000

PRIMARY OBJECTIVE:

The Building Use Manager ensures the Museums building and equipment are guest ready for operations and events. The incumbent will demonstrate a robust understanding of systems and maintain the Museum’s calendar and liaises with the City of Sacramento and other vendors to maintain the Museum building systems and equipment. The candidate will have a demonstrable understanding of customer service culture in a fast-paced environment by providing day-to-day coaching and leadership to the team. This hands-on role will supervise positions in facilities, custodial, and IT/AV.

DUTIES AND RESPONSIBILITIES:

  • Accomplish department objectives by managing staff, planning, and evaluating department activities.
  • Provide ongoing training for staff.
  • Manage the budget and inventory supplies for Building Use
  • Keep all internal calendars up-to-date and staff appropriately for events.
  • Resolve internal/external customers' concerns as needed; communicate, assess, and determine solutions.
  • This is a hands-on position and will have cross-departmental relationships.
  • Respond to after-hour calls and/or emergencies.
  • Perform other duties or services, as assigned, to achieve the mission of the Museum.

SKILLS AND EXPERIENCE:

  • Three+ years (or an equivalent combination of education and experience) of hands-on and administrative experience in public building management with broad responsibility and supervisory experience.
  • Three + years of supervisory experience
  • Knowledge of project management, general fiscal practices, and personnel management.
  • Proven leadership qualities: self-motivation with the ability to innovate and initiate; proven interpersonal skills; demonstrable written and communication skills; and strong organizational skills.
  • Ability to demonstrate and teach customer service skills
  • Ability to respond quickly to customer service issues.
  • Valid driver’s license.
  • Ability to work flexible and variable hours including some weekends and evenings.

MANAGERIAL RESPONSIBILITIES:

  • Supervise directly: Custodial, facilities, IT/AV personnel
  • Supervise indirectly: Security and outside vendors

FISCAL RESPONSIBILITIES:

  • Develop and monitor Building Use budget.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; use hands to finger, handle, or feel; reach with hands and arms. The employee must have the dexterity required to access remote spaces (roof, crawl spaces, etc.) as well as the ability to lift and move items of various weights and sizes. Must occasionally lift and/or move up to 70 lbs.

EQUAL OPPORTUNITY EMPLOYER
Crocker Art Museum strives to comply with all applicable laws prohibiting discrimination and is an equal opportunity employer. The Museum makes employment decisions on the basis of merit and business need in order to have the best available person for each job. The Museum has a “zero-tolerance” policy prohibiting discrimination based on race, color, religious creed, gender, genetic characteristics, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other made unlawful by federal, state or local laws. Any such discrimination is prohibited.

Apply
Development Assistant

TITLE: Development Officer

DEPARTMENT:Development

SUPERVISOR: Membership and Database Manager

EMPLOYMENT STATUS: Full-time/Non-Exempt

HIRING RANGE: $19 to $21/hour

PRIMARY OBJECTIVE:

The Crocker Art Museum brings people together and connects them in unexpected ways with art, ideas, each other, and the world around them. We value the diversity of individuals and the perspectives, insights, and values they bring to the workplace. This position helps fulfill this by performing data entry tasks for the Development Department and providing excellent customer service to Museum members, donors, and visitors.

DUTIES AND RESPONSIBILITIES:

  • Enter daily membership and other development gift transactions into the donor database.
  • Enter and update biographical and address information, member and development event attendance, and other database coding to maintain database accuracy.
  • Answer incoming phone calls and emails for the Development Department, to assist with sales and general inquiries.
  • Send payment reminders, invoices, and renewal letters.
  • Create and mail acknowledgment letters for all gifts.
  • Prepare department mailings.
  • Assist in the fulfillment of membership benefits.
  • Sell memberships at onsite and external events, including some evenings and weekends.
  • Have a complete understanding of Museum activities and products to effectively communicate this information to members.
  • Other duties as assigned.

SKILLS AND EXPERIENCE:

  • Ability to communicate clearly and effectively with members, visitors, volunteers, vendors, etc. in written and verbal form.
  • Intellectual curiosity and problem-solving ability.
  • Demonstrated ability to work effectively in teams and across departments
  • Proven ability to handle confidential information with discretion and diplomatic skills.
  • Proficiency with Microsoft Office Suite, Windows, and basic PC usage.
  • 1-2 years of office or non-profit experience preferred.
  • Ability to quickly and accurately perform data entry.
  • Prior database experience is preferred.
  • Excellent customer service skills and experience.
  • Positive attitude and willingness to work as part of a team.
  • Weekend and evening work may be required.

INSTITUTIONAL RESPONSIBILITIES:

  • Support the Museum’s mission, vision, values, strategic plan, and institutional DEAI initiatives.
  • Commit to a positive organizational culture based on mutual respect, cooperation, and openness to other’s perspectives.
  • Represent the Crocker at a variety of programs and functions.

FISCAL RESPONSIBILITIES:

  • Take care to use Crocker resources responsibly.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, walk and/or sit for long periods of time.They must have physical dexterity and the ability to carefully handle objects.as well as ability to lift and move items of various weights and sizes. Positions have occasion to lift and/or move objects of 35 lbs.

The employee must have dexterity required to access remote spaces (roof, crawl spaces, etc.)

EQUAL OPPORTUNITY EMPLOYER
Crocker Art Museum strives to comply with all applicable laws prohibiting discrimination, and is an equal opportunity employer. The Museum makes employment decisions on the basis of merit and business need in order to have the best available person in each job. The Museum has a “zero-tolerance” policy prohibiting discrimination based on race, color, religious creed, gender, genetic characteristics, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other made unlawful by federal, state or local laws. Any such discrimination is prohibited.

Apply
Associate Director of Development

TITLE: Associate Director of Development

DEPARTMENT: Development

SUPERVISOR: Director of Development

EMPLOYMENT STATUS: Full-time/Exempt

HIRING RANGE: $85,000 - $100,000/year. Salary will be commensurate with experience and other qualifications. Benefits package includes health, dental, life insurance, 403B, and vacation packages.

PRIMARY OBJECTIVE:

The Crocker Art Museum brings people together and connects them in unexpected ways with art, ideas, each other, and the world around them. This position helps fulfill this by supporting the Director of Development in developing strategies, designing projects, tracking progress goals, and evaluating and improving departmental performance. The associate director will also maintain a portfolio of donors, and secure major gifts in support of the Crocker’s programs, exhibitions, and institutional priorities.

DUTIES AND RESPONSIBILITIES:

General Development

  • Assist the Director of Development in setting fundraising priorities and establishing financial goals.
  • Work with Development staff to implement and monitor short and long-term strategic plans that align with fundraising priorities and meet or exceed the department’s financial goals
  • Maintain knowledge of Museum programs and initiatives. Must be able to articulate a strong case for support to donors.
  • Attend appropriate and important community, civic, and social events/activities.
  • All other duties as assigned.

Individual Giving

  • In consultation with the Director of Development, manage and grow the Museum’s major giving program, working with other solicitors and Development staff to implement and maintain a comprehensive moves management strategy
  • Manage a portfolio of donors.
    • Conduct prospect research to identify new donors.
    • Establish relationships with existing donors through strategic engagement and stewardship to maintain and increase giving to the Crocker.
    • Cultivate donors through regular email and phone communications, and in-person meetings as needed.
    • Solicit cash gifts.
    • Ensure proper donor recognition.
    • Work with the Donor Events Manager on the planning and execution of key stewardship events for donors.
    • Track progress with regular reporting.
  • Manage the Director’s Circle program and work closely with the Membership & Database Manager to upgrade and convert general members into Director’s Circle members.
  • Attend the Museum’s special events committee meetings (Crocker Ball & Art Auction) and work closely with the Donor Events Manager to manage committee relationships and event fundraising activities.

Planned Giving

  • In consultation with the Director of Development, manage and grow the planned giving program.
  • Work with the Donor Events Manager on the planning and execution of key stewardship events and informational seminars.
  • Establish partnerships with financial planners and allied professionals within the field.
  • Ensure the Museum maintains proper documentation of planned gifts.
  • Solicit planned gifts.

SKILLS AND EXPERIENCE:

  • Minimum 5 years of demonstrated fundraising experience is required.
  • Ability to communicate clearly and effectively with donors, members, visitors, volunteers, vendors, etc.
  • Intellectual curiosity and problem-solving ability.
  • Demonstrated ability to work effectively in teams and across departments.
  • Proven ability to handle confidential information with discretion.
  • Proficiency with Microsoft Office Suite.
  • Donor management software or CRM software experience preferred.
  • Ability to successfully plan and achieve short-term and long-term fundraising goals.
  • Knowledge of fundraising best practices.
  • Excellent organizational and project management skills that reflect ability to prioritize and coordinate multiple projects while meeting deadlines.
  • Ability to understand and employ various financial skills, e.g., budgeting, cost analysis, forecasting, etc.
  • Punctuality.
  • Good judgement.
  • Skills in diplomacy.
  • Must be available evenings and weekends.
  • Travel throughout Sacramento region and occasionally may travel nationally as part of Museum travel program.
  • Current CA Driver’s License and proof of auto insurance.
  • Ability to monitor own work to ensure quality and accuracy.

INSTITUTIONAL RESPONSIBILITIES:

  • Support the Museum’s mission, vision, values, strategic plan and institutional DEAI initiatives.
  • Commit to a positive organizational culture based on mutual respect, cooperation, and openness to other’s perspectives.
  • Represent the Crocker at a variety of programs and functions.

FISCAL RESPONSIBILITIES:

  • Assist the Director of Development in preparing the annual budget and work plan for major gifts revenue and work within established budgets.
  • Take care to use Crocker resources responsibly.
  • Demonstrate accuracy and thoroughness when dealing with financial tasks.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, walk and/or sit for long periods of time.They must have physical dexterity and the ability to carefully handle objects.as well as ability to lift and move items of various weights and sizes. Positions have occasion to lift and/or move objects of 15-20 lbs.

EQUAL OPPORTUNITY EMPLOYER

Crocker Art Museum strives to comply with all applicable laws prohibiting discrimination, and is an equal opportunity employer. The Museum makes employment decisions on the basis of merit and business need in order to have the best available person in each job. The Museum has a “zero-tolerance” policy prohibiting discrimination based on race, color, religious creed, gender, genetic characteristics, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other made unlawful by federal, state or local laws. Any such discrimination is prohibited.

Apply
Accounting Associate I

TITLE: Accounting Associate I

DEPARTMENT: Finance

SUPERVISOR: Finance Manager

EMPLOYMENT STATUS: Full time/Non-exempt

HIRING RANGE: $20 to $21 per hour

PRIMARY OBJECTIVE:

The Crocker Art Museum brings people together and connects them in unexpected ways with art, ideas, each other, and the world around them. We value the diversity individuals and the perspectives, insights, and values they bring to the workplace.

The Accounting Associate 1 processes accounts payable, credit cards, Amazon invoices and manages mail machine payments and reporting. Assist with monthly reconciliations of prepaid accounts. Document expenses quarterly.

DUTIES AND RESPONSIBILITIES:

Specific duties include, but are not limited to, the following:

  • Open Finance Department mail and distribute invoices to department budget managers for proper authorization and account coding.
  • Review source documentation for accuracy and proper documentation.
  • Investigate problems that vendors have with obtaining payment for invoices.
  • Input invoices into the accounts payable system.
  • Print checks and attach documentation; give checks with documentation to the Finance Manager for review and approval.
  • Upon completion and receipt of signed checks, the Accounting Associate will mail checks and file documentation in appropriate vendor file.
  • Process payments for company credit cards and Amazon accounts.
  • Interact with vendors and suppliers as needed to ensure accurate and timely payment.
  • Request and collect W-9, 590, and 587 forms from vendors.
  • Prepare calendar year end 1099’s for distribution to vendors.
  • Document quarterly expenses as requested.
  • Research discrepancies, ensure accurate balances.

SKILLS AND EXPERIENCE:

  • Ability to communicate clearly and effectively with members, visitors, volunteers, vendors, etc.
  • Intellectual curiosity and problem-solving ability.
  • Demonstrated ability to work effectively in teams and across departments
  • Proven ability to handle confidential information with discretion and diplomatic skills.
  • Excellent numerical ability to review and process invoices.
  • Ability to organize process and file invoices.
  • Knowledge of and experience with any accounting software; Financial Edge preferred.
  • Minimum of 3 years accounts payable experience required.
  • Interpersonal skills that promote good customer service to both internal (staff & museum visitors) and external (vendors and public) customers.
  • Experience with Microsoft Excel.

INSTITUTIONAL RESPONSIBILITIES:

  • Support the Museum’s mission, vision, values, strategic plan and institutional DEAI initiatives.
  • Commit to a positive organizational culture based on mutual respect, cooperation, and openness to other’s perspectives.
  • Remember you are a representative of the Crocker.

FISCAL RESPONSIBILITIES:

  • Take care to use Crocker resources responsibly.
  • No budgetary responsibilities.
  • Conserve organizational resources through accurate financial record keeping.
  • Exhibit sound and accurate financial judgment; support and explain reasoning for decisions.
  • Include appropriate people in financial decision-making process.
  • Demonstrate accuracy and thoroughness in financial computations.
  • Monitor own work to ensure quality and accuracy.
  • Fiduciary responsibilities include the safeguarding of all museum funds and assets.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 25 lbs.

EQUAL OPPORTUNITY EMPLOYER
Crocker Art Museum strives to comply with all applicable laws prohibiting discrimination, and is an equal opportunity employer. The Museum makes employment decisions on the basis of merit and business need in order to have the best available person in each job. The Museum has a “zero-tolerance” policy prohibiting discrimination based on race, color, religious creed, gender, genetic characteristics, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other made unlawful by federal, state or local laws. Any such discrimination is prohibited.

Apply

COVID 19 Safety Requirements

Changes have been made in the Museum to ensure a safe and healthy visit. Check our Safety page for the most current information.

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Current Exhibitions

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Kids + Family

The Crocker invites families to think of the Museum as a place to learn, play, and grow.

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