Open Positions

Development Associate

DEPARTMENT: Development

SUPERVISOR: Director of Development

EMPLOYMENT STATUS: Full-time/Non-exempt

HOURLY RATE: $19.00/hour

PRIMARY OBJECTIVE:

The Development Associate provides administrative support to the Director of Development and assists the Development team in managing and streamlining department processes and strengthening relationships with members and donors through excellent customer service.

RESPONSIBILITIES AND DUTIES:

Specific duties include, but are not limited to:

  • Provide excellent customer service to all Museum donors by maintaining an understanding of Museum activities and products and communicating membership levels, events, and other related activities.
  • Utilize the Museum’s fundraising database (Raiser's Edge) to perform data entry, create queries and reports, produce mailing lists, track event attendance, and maintain donor records following established standards to ensure data health and consistency.
  • Assist in execution of all fundraising, stewardship and cultivation events, including tracking RSVP’s, tracking ticket/table/sponsorship sales, managing registration and seating process, and coordinating marketing needs and deliverables.
  • Manage departmental collateral inventory and fulfillment needs including tracking deadlines and facilitating project work flow to ensure deadlines are met and content is accurate.
  • Track Development Department income and expenses and prepare monthly departmental financial reports.
  • Maintain Development Department calendar.
  • Coordinate and manage Development Department volunteers.
  • Prepare invoices, presentations, letters and other documents as requested.
  • Other duties as assigned.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 25 lbs.

SPECIALIZED KNOWLEDGE, SKILLS AND QUALIFICATIONS:

  • Combination of education and work experience demonstrating strong communications, technology, organizational, planning and problem-solving skills.
  • Demonstrated interpersonal and communication skills to work effectively in teams and across departments interacting professionally, diplomatically and productively with colleagues and contacts at all levels.
  • Ability to solve problems independently, establish processes and improve department efficiency.
  • Experience managing volunteers.
  • Ability to manage confidential information.
  • Weekend and evening work may be required.
  • Expertise with donor database software programs, Raiser’s Edge preferred.
  • Experience utilizing project management tools, such as Smartsheet and Basecamp a plus.
  • Well-developed customer service orientation.
  • Strong knowledge of English grammar, spelling, and punctuation to compose and edit business documents, letters and other materials.
  • Office skills to create professional letters, documents, spreadsheets, and presentations.
  • Self-motivated with an ability to prioritize work and manage multiple projects simultaneously.
  • Strength at building and maintaining relationships.
  • Strong attention to detail and follow-through.

MANAGERIAL RESPONSIBILITIES:

This position has no direct reports.

FISCAL RESPONSIBILITIES:

Work within established budgets.

EQUAL OPPORTUNITY EMPLOYER:
Crocker Art Museum is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

TO APPLY: Email cover letter and resume to camajobs@crockerart.org

Apply
Development Assistant

DEPARTMENT: Development

SUPERVISOR: Membership and Database Manager

EMPLOYMENT STATUS: Full-time/Non-Exempt

SALARY RANGE: $18.00/hour

PRIMARY OBJECTIVE:

Perform data entry tasks for the Development Department. Provide excellent customer service via telephone, email, mail, and face-to-face with Museum members, donors, and visitors.

RESPONSIBILITIES AND DUTIES:

Specific duties include, but are not limited to, the following:

  • Enter daily membership and other development gift transactions into the fundraising database, Raiser’s Edge.
  • Enter and update biographical and address information, member and development event attendance, and other special codes to maintain accuracy in the database.
  • Send payment reminders, invoices, and renewal letters.
  • Create and mail acknowledgement letters for all gifts.
  • Prepare department mailings.
  • Assist in the fulfillment of membership benefits.
  • Sell memberships at onsite and external events, including some evenings and weekends.
  • Have a complete understanding of Museum activities and products to communicate this information effectively to members.
  • Other duties for membership and development as assigned.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 35 lbs.

SPECIALIZED KNOWLEDGE, SKILLS AND QUALIFICATIONS:

  • 1-2 years office experience.
  • Attention to detail and an aptitude for working with databases. Prior experience with Raiser’s Edge or other donor database is preferred.
  • Ability to manage confidential information.
  • Ability to enter data with high degree of accuracy and maintain data integrity.
  • Excellent customer service skills and experience.
  • Excellent writing and verbal communication skills.
  • Good working knowledge of Microsoft Office, Windows and basic PC usage.
  • Efficient administrative skills.
  • Ability to handle multiple tasks simultaneously.
  • Positive attitude and willingness to work as part of a team.
  • Weekend and evening work may be required.

MANAGERIAL RESPONSIBILITIES:

This position has no direct reports.

FISCAL RESPONSIBILITIES:

This position has no fiscal responsibilities.

EQUAL OPPORTUNITY EMPLOYER:
Crocker Art Museum is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

TO APPLY: Email cover letter and resume to camajobs@crockerart.org

Job posting closes on Friday, June 4, 2021.

Apply

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